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MartialSoft Frequently Asked Questions
  • How long until I can start using MartialSoft?
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    Installation takes less than 15 minutes. Complete the setup process and within a few short hours, users are ready to enter students. We recommend printing out the Operations and Quick Reference Guide on the CD and filling out the setup worksheets before you begin setup (see page 12). Thinking through the process first will make everything go much faster once you start typing. On top of that, all MartialSoft purchases include SmartStart Training to help you get off on the right foot. SmartStart Training includes installation if the software is not already installed, covers individual training and provides expert answers to any questions. Follow the step-by-step instructions for set up, entering new contracts, daily usage and use of the major functions.

  • Can I get help installing and setting up MartialSoft?
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    All MartialSoft purchases include SmartStart Training to help with installation and setup. Our experienced trainers will take you step-by-step through set up, entering new contracts, daily usage and use of major features.

  • I have two computers at my school. Can MartialSoft be used with both of these?
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    Absolutely! If you have a network of two or more computers in your studio, MartialSoft will integrate easily into the network. If you don't have your computers net-worked, find a computer technician to help you set one up. You'll be up and running in no time!

  • Can I use a barcode scanner to record attendance with MartialSoft?
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    Yes. In fact, barcode scanners easily integrate with the Attendance module, and MartialSoft has many styles of attendance cards and rosters that include barcodes. MartialSoft offers a number of good scanners at great prices, or you can supply your own. Many scanners work with the MartialSoft system, but check with the MartialSoft team to make sure yours will be compatible.

  • Can I target specific students for reports and mailings?
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    Yes. MartialSoft's Group module allows you to create groups of students in almost any combination imaginable. Once you've created a group you can run a report, print one of MartialSoft's 95 standard letters, or merge with a letter you have created in Microsoft Word. All of the letters can be changed or edited to fit your school's unique needs. You can also print labels, member cards and attendance sheets with ease.

  • What sort of support does MartialSoft offer?
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    MartialSoft offers many plans tailored to fit different support needs. When MartialSoft becomes your technology partner, you receive the support you need to cover technical issues, allowing you to spend more time on the mat. Call the MartialSoft Sales Team at 800-277-4409 today to learn about our training and support packages.

  • Does MartialSoft have any special features?
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    Every one of MartialSoft's modules offers something you may not find in other software. We're particularly proud of our unique Special Events module, which lets you set up and plan everything from a tournament to a movie night. Our many statistical reports allow you to chart and graph the success of your studio with ease!

  • I have letters I've already written in Word. Can I use these letters with MartialSoft?
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    Of course. MartialSoft already offers you 95 standard letters to choose from, so chances are, there will already be a letter to fit your needs. You can add letters or edit those that are included with the package utilizing templates designed to facilitate that process.

  • How does MartialSoft help with my marketing efforts?
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    There are several ways that MartialSoft can help you improve your marketing success!
    1. "Expenses by Source" (the marketing report) shows the contacts you've made in a given period, where they came from and how much money was spent in a particular marketing category. This gives you a cost-per-contact breakdown and helps you figure out where your advertising dollar is best spent.
    2. In "Tasks–Prospect Marketing," you can easily see your recent prospects and view their status. You can make calls and send letters from one screen.
    3. The calendar function helps you stay on top of your sales leads by creating a simple to-do list or follow-up list. Determine how you want to follow-up with each contact: whether a first week follow-up call or a second week thank you letter, MartialSoft's calendar can tell you who to contact and how to reach them on a daily, weekly or monthly basis.

  • Does MartialSoft offer any tools to manage testing schedules?
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    MartialSoft has many unique testing features. MartialSoft's Testing module allows you to track and plan testing dates, pinpoint who is ready to test, and track who has paid their testing fees. The Testing module can print letters, certificates, reports, worksheets and simplify belt orders. You can print belt labels with the student's name, belt color and size to help match the right belt with the right student. Every award ceremony runs smoother with MartialSoft. MartialSoft can also automate tests based on criteria set by the user geared to your style of teaching or that of your association.

  • How should I use my trial CD to get the best use from MartialSoft?
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    The MartialSoft trial CD is a fully functional version, complete with a sample school you may experiment with for thirty days. Once you purchase MartialSoft, you will enter a special software key and will be able to continue using MartialSoft as you have been.

    There are several ways to fully experience the power of MartialSoft.
    1. Setup and enter all of your school and student information. This will speed the transition once you have signed on with MartialSoft.
    2. Enter information on prospects, new students or information categorized by a specific class, belt rank or a group of your student body. You can use MartialSoft to manage them over your 30-day trial. This will give you a hands-on look at the capabilities of MartialSoft.
    3. Use the sample school data supplied to navigate through MartialSoft. Run reports and get to know the system.